Reference

cie4d Privacy Policy For Your Account Data

DANA, QRIS and account records stay connected to a clear Privacy Policy, so you can see what we collect and why before opening an account.

Account data explainedWallet records coveredMobile access clarified
cie4d cie4d Privacy Policy For Your Account Data
CONTACT THE TEAM

Get Privacy Help Near Account Support

A privacy question should not require you to search through unrelated account screens.

Account access request Use the account support route when you need to ask which phone verification record…
Wallet data question For DANA, OVO, GoPay or QRIS concerns, include the payment reference and wallet status…
Policy change request Ask through the same support path when you want a correction, clarification or access…
DATA HANDLING

What Our Privacy Process Covers

We handle Privacy Policy requests through practical account checks rather than broad data collection. Your account record, device path and wallet reference help us confirm activity, investigate access concerns and respond to…

Account details

We use details such as your account identifier and phone verification state to connect a privacy request with the correct account, rather than asking you to describe private activity in an open message.

Device activity

Login time, browser or device signals can help us spot an unfamiliar access path. These records support account protection and are considered within this Privacy Policy.

Cookies and sessions

Browser storage can keep a session active or remember a setting. Clearing cookies may require another login, while your account records remain handled under the stated policy.

Wallet references

DANA, OVO, GoPay and QRIS references help match a payment status with your account. We use the reference needed for checking, not unrelated wallet activity.

Security checks

Before discussing account data or changing a record, we may confirm your account step and phone verification. This reduces the chance of sending private details to the wrong person.

Retention and changes

We keep relevant records only for the operational or legal period required, then handle deletion or correction requests through support when local law permits.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the account questions we expect before you open access or connect an Indonesian wallet. We focus on the records you can recognise: phone verification, device activity, cookies, payment references and requests sent through support. If a question concerns eligibility or regional access, that outcome depends on local law.

It covers account details, phone verification, login and device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

No. We use the transaction reference and status needed to match an account action. The Privacy Policy does not give us access to unrelated DANA or QRIS wallet activity.

Phone verification helps connect account access with the right person and supports privacy requests. We may use that status when checking a correction, access request or device concern.

Contact us through the account support route and state that your request concerns the Privacy Policy. Include your account identifier; we may confirm ownership before releasing relevant records.

Yes. Send the account detail you believe is incorrect through support, explain the requested correction and provide the account step involved. We will assess it under applicable law.

Cookies can preserve a login session or browser preference. You can clear them through your device browser settings, although doing so may require you to complete account access again.

The Privacy Policy applies to relevant account and device handling, but service access or eligibility depends on local law. Contact support if your regional access screen raises a data question.